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Crisp

AI-powered customer support for small teams

Rating

4/5

My Cost

$0/mo

Time Saved

~3h/week

Website

Visit →

AI-powered live chat and customer support widget.

What It Does

Crisp puts a chat widget on your site that combines live chat, a shared inbox, a knowledge base, and an AI chatbot. Customers get instant answers from your docs, and anything the bot can't handle gets routed to you.

Why Solo Builders Use It

  • AI chatbot deflects common questions while you sleep
  • Shared inbox keeps support emails, chat, and DMs in one place
  • Knowledge base reduces repeat questions over time
  • Free tier is genuinely usable, not just a demo

    • Pricing

    Free for 2 seats with basic chat. Pro at $25/mo per workspace. Unlimited at $95/mo with AI and advanced features.

    Verdict

    The best support tool for solo builders who need to look responsive without being glued to their inbox 24/7.

    Pros

  • Free tier covers most early-stage needs
  • AI chatbot actually works well with a decent knowledge base
  • Clean, modern widget that doesn't embarrass your product

    • Cons

  • AI features locked behind the expensive tier
  • Can be overkill if you only get a handful of support requests

    • Alternatives

  • Intercom — more powerful but dramatically more expensive
  • Tawk.to — free forever, but no AI and rougher UX

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