AI chatbot and live chat for small businesses.
What It Does
Tidio puts a chat widget on your site with a built-in AI assistant (Lyro) that answers customer questions from your FAQ and knowledge base content. It also supports live chat, chatbot flows you can build visually, and integrates with email and Messenger for multichannel support.
Why Solo Builders Use It
Pricing
Free tier with 50 live chat conversations and 50 Lyro conversations per month. Starter at $29/mo for more live chat volume. Lyro AI add-on at $39/mo for additional AI conversations. Tidio+ at $499/mo for enterprise needs.
Verdict
The sweet spot between free live chat tools and expensive platforms like Intercom. Lyro is surprisingly capable, and the free tier lets you validate whether chat support matters for your product before spending anything.